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| How do C.Tech's collection counselors
utilize the telephone to drive results? |
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Our internally certified credit counselors attempt to motivate each
patient to pay by providing guidance regarding a repayment solution that
satisfies the debt while maintaining goodwill with your business.
When remittance in full is not possible, our skilled credit counselors
devise payment plans, which are actively monitored, to resolve the
delinquent balance in the shortest period of time possible. Any
deviations to arrangements are addressed immediately. Telephone
contacts are made at the most appropriate time of the day or evening in
order to maximize collections. Our telephone policies and
procedures fully comply with federal (FDCPA),
state and local debt
collection regulations.
We talk to people, treat them with
dignity, respect and courtesy, in order to drive results.
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| How does C.Tech collect
using the mail? |
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A comprehensive selection of correspondence routines has been designed
to effectively impact your past due cases. The timeliness of our
series of letters is based on the circumstances of each individual case.
The text within each form of correspondence is customized to reflect the
nature of your business or profession. The content of all
correspondence and routines meet the requirements of all applicable laws
and statutes.
We communicate with people and achieve results.
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| Can C.Tech resolve
outstanding receivables using legal avenues? |
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Yes, C.Tech 's team recommends
litigation, if necessary, to achieve results: however, litigation
begins only after the client provides written consent on a case by
case basis. We provide expert legal collection representation
through a network of collection attorneys.
We see accounts to
conclusion.
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| Does C.Tech
generate reports for its clients? |
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Our monthly statement to you will reflect all payments by individual
case with cumulative totals included. Progress and status
reports are available on your total inventory of cases assigned to us.
Should your office need information on any case assigned to us at any
time, our Client Liaison Manager is available to handle
any inquiry from your office.
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| What is skip tracing?
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When
the whereabouts of a bill payer are unknown , we will utilize our resources to
locate them and commence collection efforts. Skip tracing includes a variety of investigative
tools which help us determines the
current location, phone number, place of business of the individuals who owe you
money. This service is provided to you at no additional cost.
We
know how to find people.
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