About The Management Team


From left to right: Joel Marchiano, CEO; Cynthia Michels, VP Operations; James Argent, President

JOEL R. MARCHIANO, CEO

Prior to forming C.Tech, Mr. Marchiano was a Vice President of a major New York based bank. He has thirty-five years of professional experience in collection management and technology development. Mr. Marchiano has been a featured speaker at important collection industry conferences and symposiums, as well as a published author in the collections field. He is considered a leader in collection administration and technology.

JAMES W. ARGENT, PRESIDENT

Mr. Argent, helped to form C.Tech, in 1989, with experience as the Director of Credit and Collections for a National Retail Firm and as Vice President of a Major New York Financial Institution. He has received national awards for his management expertise and theories. Mr. Argent is highly respected within the collection industry and has thirty years of asset management experience.

CYNTHIA A. MICHELS, VICE PRESIDENT, OPERATIONS

During her eighteen year career at C.Tech, Mrs. Michels has been promoted from Collector to Collections Manager to Office Manager and is now Vice President, Operations. She has been instrumental in automated systems development and performance management. Prior to joining C.Tech, she held several key supervisory and management positions in credit card operations at a major bank.


Our Services Include:

  • Maintaining good will, as well as your business or practice integrity.
  • Providing placement confirmations, Status Reports and Remittance Statements in a timely manner.
  • Skip Tracing, DMV, Internet Searches and Reporting to the Credit Bureau at no additional cost.
  • Full compliance with FDCPA, HIPAA and all federal, state and local collection statutes.

Latest News:

C.Tech Collections is involved in the following:

Port Jefferson Chamber of Commerce

Le Tip Community Merchants Group

HIA Hauppauge Industrial Association

NESPA Northeast Spa & Pool Association

North Brookhaven Chamber of Commerce

  • MGMA AAA (Anesthesia Administration Assembly)
    April 15-18, 2012
    Scottsdale, AZ
    Booth #504