About The Management Team


From left to right: Joel Marchiano, CEO; Cynthia Michels, VP Operations; James Argent, President

JOEL R. MARCHIANO, CEO

Prior to forming C.Tech, Mr. Marchiano was a Vice President of a major New York based bank. He has thirty-five years of professional experience in collection management and technology development. Mr. Marchiano has been a featured speaker at important collection industry conferences and symposiums, as well as a published author in the collections field. He is considered a leader in collection administration and technology.

JAMES W. ARGENT, PRESIDENT

Mr. Argent, helped to form C.Tech, in 1989, with experience as the Director of Credit and Collections for a National Retail Firm and as Vice President of a Major New York Financial Institution. He has received national awards for his management expertise and theories. Mr. Argent is highly respected within the collection industry and has thirty years of asset management experience.

CYNTHIA A. MICHELS, VICE PRESIDENT, OPERATIONS

During her eighteen year career at C.Tech, Mrs. Michels has been promoted from Collector to Collections Manager to Office Manager and is now Vice President, Operations. She has been instrumental in automated systems development and performance management. Prior to joining C.Tech, she held several key supervisory and management positions in credit card operations at a major bank.


Our Services Include:

  • Maintaining good will, as well as your business or practice integrity.
  • Providing placement confirmations, Status Reports and Remittance Statements in a timely manner.
  • Skip Tracing, DMV, Internet Searches and Reporting to the Credit Bureau at no additional cost.
  • Full compliance with FDCPA, HIPAA and all federal, state and local collection statutes.

Latest News:

C.Tech Collections is involved in the following:

Port Jefferson Chamber of Commerce

Le Tip Community Merchants Group

HIA Hauppauge Industrial Association

NESPA Northeast Spa & Pool Association

  • ASA Conference on Practice Management
    Atlanta Marriott Marquis, Atlanta GA
    January 29 - 31, 2010     Booth # 210
  • The Anesthesia Billing & Management Seminar
    Caesar's Palace, Las Vegas, NV
    April 17 - 19, 2010
  • MGMA Anesthesia Administration Assembly (AAA) Conference
    Grand Hyatt, San Antonio, TX
    May 23 - 26, 2010     Booth # 204
  • AHRA 2010 Annual Meeting
    Gaylord National Resort & Convention Center, Washington DC
    August 22 - 26, 2010
    Booth #203

    Joel Marchiano, CEO, C.Tech Collections will be presenting, "Improving the Profitability of Your Practice" Sunday, August 22, 2010, 4:30pm - 5:30 pm
  • Together we make a difference .... Breast Cancer Fund Raiser at Danfords Restaurant & Marina Port Jefferson NY on Friday August 20, 2010 from 6:00 - 8:00 pm. Entrance fee of $35 per person includes: buffet, DJ, half-priced drinks and no charge for Aqua for those participating in the charity. Raffle tickets will be available for baskets, a 50/50 drawing, as well as an opportunity to win an Overnight Stay at Danfords ($300 value). Please RSVP 631-828-3150.

    All proceeds from this event will benefit John T. Mather Memorial Hospital's 14th Annual Breast Cancer Victory Day to be held on Saturday, September 25, 2010 beginning at 12 noon. This event is designed as a celebration of life and remembrance for all those whose lives have been touched by breast cancer.