About the Management Team
From left to right: Joel Marchiano, CEO; Cynthia Michels, VP Operations; James Argent, President
JOEL R. MARCHIANO, CEO
Prior to forming C.Tech, Mr. Marchiano was a Vice President of a major New York based bank. He has forty-five years of professional experience in collection management and technology development. Mr. Marchiano has been a featured speaker at important collection industry conferences and symposiums, as well as a published author in the collections field. He is considered a leader in collection administration and technology.
JAMES W. ARGENT, PRESIDENT
Mr. Argent helped to form C.Tech in 1989, with experience as the Director of Credit and Collections for a National Retail Firm and as Vice President of a Major New York Financial Institution. He has received national awards for his management expertise and theories. Mr. Argent is highly respected within the collection industry and has forty years of asset management experience.
CYNTHIA A. MICHELS, VICE PRESIDENT, OPERATIONS
During her twenty-five year career at C.Tech, Mrs. Michels has been promoted from Collector to Collections Manager to Office Manager and is now Vice President, Operations. She has been instrumental in automated systems development and performance management. Prior to joining C.Tech, she held several key supervisory and management positions in credit card operations at a major bank.