Medical / Dental Collections
“Your patients received medical or dental services, let us collect your past due receivables.”
From the inception of our collection business, C.Tech has continually achieved its goal in becoming one of the most credible full service receivable agencies within the Tri-State area. Under the guidance, wisdom and expertise of its principal owners, C.Tech delivers exceptional collection services to over 1,000 active clients.
Much of the company’s success is largely due to the concept and formation of a team approach. Collection personnel are divided into teams, each assigned to specific medical areas, such as: Anesthesia, Cardiology, Fertility, OB/GYN, Pain Management, Pediatrics, Surgical, Dental, Radiology and more.
Each team maintains a staff of senior and junior collectors who attempt communication by alternating between day queues and evening queues. If the debtor can’t be reached in the daytime, that debtor flips automatically to the evening queue and vice versa until they reach the debtor. All teams are knowledgeable in medical and dental terminology, as well as receive updated training in FDCPA, HIPAA, Federal, State and Local collection statutes.
We are able to accept the patient data in several various formats, such as, via U.S. Mail, Electronic Download File Format, Email, Fax, PDF and Excel. Patient data is entered into our collection software system. Once we receive the patients whom are being placed into collections, the Collection Process begins.
A first letter is mailed to the patient informing them that they have been placed into collections for non-payment of their medical/dental bills. A series of follow up letters are mailed, as well as telephone calls which are implemented simultaneously. We also provide reporting to the credit bureau, skip tracing, DMV and internet searches at no additional fees.
Should our collection efforts become exhausted and we determine that legal recovery be considered, we will refer the account to an attorney. If litigation is warranted, that action will only be taken upon your approval. We utilize a network of collection attorneys for representation in various states.
Our Services Include:
- Maintaining good will, as well as your business or practice integrity.
- Providing placement confirmations, Status Reports and Remittance Statements in a timely manner.
- Skip Tracing, DMV, Internet Searches and Reporting to the Credit Bureau at no additional cost.
- Full compliance with FDCPA, HIPAA and all federal, state and local collection statutes.
Latest News:
C.Tech Collections is involved in the following:
Port Jefferson Chamber of Commerce
Le Tip Community Merchants Group
HIA Hauppauge Industrial Association
NESPA Northeast Spa & Pool Association
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ASA Conference on Practice Management
Atlanta Marriott Marquis, Atlanta GA
January 29 - 31, 2010 Booth # 210 -
The Anesthesia Billing & Management Seminar
Caesar's Palace, Las Vegas, NV
April 17 - 19, 2010 -
MGMA Anesthesia Administration Assembly (AAA) Conference
Grand Hyatt, San Antonio, TX
May 23 - 26, 2010 Booth # 204 -
AHRA 2010 Annual Meeting
Gaylord National Resort & Convention Center, Washington DC
August 22 - 26, 2010
Booth #203
Joel Marchiano, CEO, C.Tech Collections will be presenting, "Improving the Profitability of Your Practice" Sunday, August 22, 2010, 4:30pm - 5:30 pm -
Together we make a difference .... Breast Cancer Fund Raiser at Danfords Restaurant & Marina Port Jefferson NY on Friday August 20, 2010 from 6:00 - 8:00 pm. Entrance fee of $35 per person includes: buffet, DJ, half-priced drinks and no charge for Aqua for those participating in the charity. Raffle tickets will be available for baskets, a 50/50 drawing, as well as an opportunity to win an Overnight Stay at Danfords ($300 value). Please RSVP 631-828-3150.
All proceeds from this event will benefit John T. Mather Memorial Hospital's 14th Annual Breast Cancer Victory Day to be held on Saturday, September 25, 2010 beginning at 12 noon. This event is designed as a celebration of life and remembrance for all those whose lives have been touched by breast cancer.
